The aesthetics of your application will directly affect how easily people are able to accomplish their goals with your application. A web application provides rich visual experiences that will delight the eye without distracting the mind; it puts a premium on aesthetics and uses similar design paradigms as native applications without sacrificing usability.
Visually appealing images, color, and fonts are balanced against the needs for speed, scannable text, and ease of use. Audience and cultural context also matter as colors, layout or word choices may have different cultural meanings. Your application's visual design should please your users and improve usability for them.
A web application's visual design should please users and enhance usability
People expect to see web applications that are on par with the visual design of client or mobile applications instead of the sometimes uninspiring web content they’re used to.
One big distinction between web pages and web applications is the way that they use the screen real estate available to them. Like client applications, great web applications use all of the space available to them.
When creating a great visual design, designers should:
Web applications work without having to depend on browser navigation elements like the back button or forward buttons, reload, etcetera. They also work without the traditional in-page navigational elements like links down the left side or along the top.
While web applications don’t use these traditional navigational elements, they may use the address bar to save or share state and the back or forward buttons enable to user to go back and forward through that state. Instead of using links to move the user between different pages, buttons are used to change the state of the existing content.
People are quickly turned off by complex or lengthy sign-up processes. If your application requires people to log in, it should be an easy process that requests only the minimal information to get started. If possible, make it easier for people to sign up by leveraging an existing OpenID provider. Users will appreciate having fewer accounts and passwords.
To help decrease the bounce rate, and make the sign up and sign in process easy:
Developers can provide offline experiences and greatly increase the performance of their applications by caching data locally and only retrieving what’s necessary when they are connected.
Web applications allow users to keep their data in the cloud. Users should feel confident that their work is safe. They should not have to think about where or when they saved their data, or if they have the latest version at hand. Web applications enable users to concentrate on their work without worrying about whether or not their work is safe.
A client application keeps a user informed about what it’s doing through status messages, progress bars, notification dialogs, and other methods; web applications should be no different.
If your application deals with files, you should make the experience for people trivial and easy to deal with; they should never be left wondering if they just downloaded a file, or where it went, nor should they struggle to share files with your application.
Nothing is more valuable than people’s time. People expect client applications to start fast, and be immediately responsive to their use. Web applications should be no different. Web applications should start fast and always be responsive to their users.